FAQ
Q: What is the warranty on District Ride fixie bike?
A: Our bikes come with a Lifetime Warranty against manufacturer's defects on all frames and forks. One year is provided on all components.
Q: Do you offer free shipping on all bikes?
A: Yes, we offer free shipping on all our bikes across Canada. We also offer delivery to the USA and international locations which are subject to shipping rates and relevant duties/customs.
Q: Do you offer financing options for purchases?
A: Yes, we offer financing with Sezzle. You can split your entire online purchase into 4 interest-free payments over 6 weeks with no impact to your credit. Learn more here.
Q: Why should I buy from District Ride Company?
A: We love to ride, and our mission is to get more people on two wheels. We offer our customers convenience, affordability, and quality. We work hard to make your buying experience as stress-free as possible, from helping you find the right bike and fit for your needs, to getting your new fixie to your doorstep as quickly as possible. And we don’t stop there. We continue to support your purchase with a lifetime warranty against manufacturer’s defects on all frames and forks, and one year on all components.
Q. I’m not sure what size of fixie I should buy. Can you help?
A. Absolutely. We offer a Size Guide chart and we’re available personally to help find your perfect fit.
Q. If I change my mind after buying my fixie bike from you, what is your refund policy?
A. District Ride provides a 'no questions asked' 14-day exchange or return policy. If you are not happy with your purchase, we will work hard to find the right wheels for you. Simply contact info@districtrideco.com with your order number and reason for exchange/return. Please note that customer is responsible for cost of returning bikes to District Ride.
A: Our bikes come with a Lifetime Warranty against manufacturer's defects on all frames and forks. One year is provided on all components.
Q: Do you offer free shipping on all bikes?
A: Yes, we offer free shipping on all our bikes across Canada. We also offer delivery to the USA and international locations which are subject to shipping rates and relevant duties/customs.
Q: Do you offer financing options for purchases?
A: Yes, we offer financing with Sezzle. You can split your entire online purchase into 4 interest-free payments over 6 weeks with no impact to your credit. Learn more here.
Q: Why should I buy from District Ride Company?
A: We love to ride, and our mission is to get more people on two wheels. We offer our customers convenience, affordability, and quality. We work hard to make your buying experience as stress-free as possible, from helping you find the right bike and fit for your needs, to getting your new fixie to your doorstep as quickly as possible. And we don’t stop there. We continue to support your purchase with a lifetime warranty against manufacturer’s defects on all frames and forks, and one year on all components.
Q. I’m not sure what size of fixie I should buy. Can you help?
A. Absolutely. We offer a Size Guide chart and we’re available personally to help find your perfect fit.
Q. If I change my mind after buying my fixie bike from you, what is your refund policy?
A. District Ride provides a 'no questions asked' 14-day exchange or return policy. If you are not happy with your purchase, we will work hard to find the right wheels for you. Simply contact info@districtrideco.com with your order number and reason for exchange/return. Please note that customer is responsible for cost of returning bikes to District Ride.